College of Registered
Psychotherapists of Ontario

Annual Report 2021/2022

The College of Registered Psychotherapists of Ontario (CRPO) regulates its registrants in the interests of protecting the public, in accordance with the Psychotherapy Act, 2007.

Mission

To develop standards and procedures to regulate psychotherapists in the public interest, striving to ensure competent and ethical practice within a professional accountability framework.

Vision

Leadership in professional self-regulation, dedicated to the principles of excellence, fairness, openness, responsiveness, and respect for diversity.

Values
Leadership
Excellence
Accountability
Equity
Integrity
Teamwork
Respect
Openness
Serve and protect the interest of the public.

Regulatory Objectives

01
Promote confidence in professional regulation.

Regulatory Objectives

02
Regulate in a transparent, principled, proportionate, unbiased, proactive manner.

Regulatory Objectives

03
Promote equality, diversity, and inclusion in the provision of psychotherapy services.

Regulatory Objectives

04
Promote access to psychotherapy services within the system.

Regulatory Objectives

05
President's Message

As I consider the events of 2021, I am conscious of the professionalism and commitment demonstrated by Registered Psychotherapists (RPs) across the province. While our system battled with a shortage of health care workers and hospital resources, Ontarians faced the physical, economical, and emotional toll of the pandemic. Throughout this, RPs worked to provide safe, effective mental health care.

President
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Registrar's Message

This annual report, which covers the 2021 calendar year, is presented as an accompaniment to CRPO’s College Performance Measurement Framework report as part of the College’s commitment to accountability and quality improvement. Readers of this annual report are encouraged to review the CPMF report as it details the specific initiatives that CRPO is undertaking to achieve regulatory excellence and provides outcome data for each of the College’s core functions. I am glad to have the opportunity to acknowledge the work that the staff and Council team have done during an objectively difficult year. We have made considerable progress, as our data collection and information mining capabilities evolve, in implementing processes based on the right-touch, risk-based approach to regulation.  This advancement puts the College in an excellent position to continue to regulate the growing number of registrants in a way that is effective, efficient, and sustainable over the long term.The contributions of the more than 9,000 Registered Psychotherapists made to the mental health system in Ontario – in 2021 more than ever – was considerable. Speaking for the staff team, I can say that we are honoured to support this as the regulatory body and look forward to engaging with registrants, system stakeholders and the public in the year to come.

Registrar
Registration
and
Recognition

9201

CRPO Registrants
(as of December 31, 2021)
Number of new recognized programs:
0
0
increase in applications submitted (2021 compared to 2020)
28
%
Exam pass rate for Qualifying registrants (2021 sittings)
8
2
.
0
%
Increase in number of registrants (2021 compared to 2020)
8,180
to
9,220
3
%

Registrants by region

Map of OntarioMap of OntarioMap of OntarioMap of OntarioMap of OntarioMap of Ontario
Central ON (District 7)
4,125
Number of registrants
45
%
of registrants
Eastern ON (District 3)
1,619
Number of registrants
18
%
of registrants
Western ON (District 1)
1,401
Number of registrants
15
%
of registrants
Northern ON (District 2)
936
Number of registrants
10
%
of registrants
Southwestern ON (District 5)
875
Number of registrants
9
%
of registrants
Out of Province (Other)
263
Number of registrants
3
%
of registrants

Languages spoke by registrants

Map of Ontario
Language
Registrants
Spanish
191
Persian
170
Mandarin
112
Cantonese
103
Arabic
93
Hindi
90
Russian
80
Panjabi
67
Korean
65
Portuguese
64
Stakeholder
Engagement
the
by
numbers
attendees at QA
Enhancement Project
webinar on September 22, 2021
303
There was an Association Stakeholder meeting on June 24, 2021
Public Consultation:
CPMF by-law changes regarding eligibility to stand for election to CRPO Council
Council meetings
live-streamed
6
Top 10 Website Visits
Practice
Advisory
Inquiries
Practice received
a total of
2382
inquiries
(January - December 2021)
Top 5 Inquiries
Cross Border
Psychotherapy
Practice
(Therapist physically located in one province, territory, state or country, and client located in another)
01
Electronic
Practice
02
Fees
03
Confidentiality
04
Reporting Unsafe
Practices/Duty
to Warn and
Mandatory Reporting
05
Addressing
Unsafe
Practice
Complaints and Reports Received:
78
Decisions Issued:
68
No. of Allegations Contained in 78
Decisions Issued:
178
Issues in each
of these decisions
have been categorized:
36
%
Professional Conduct & Behaviour
9
%
Record-keeping
8
%
Communication
5
%
Sexual Abuse
4
%
Advertising
18
%
Competence/Patient Care
8
%
Harassment/Boundary Violations
6
%
Fraud
3
%
Billing and Fees
4
%
Unauthorized Practice
Complaint
Report
and
Outcomes
Issues and Outcomes: Decisions Issued 2021/2022
Professional Conduct & Behaviour
Competence/
Patient Care
Record-keeping
Harassment/
Boundary Violations
Communication
Fraud
Sexual Abuse
Unauthorized Practice
Advertising
Billing and Fees
Take No Action
Written Advice
Remedial Agreement
SCERP
In-person Caution
Undertaking
Discipline